Privacy Policy
Dr Lester Russell — Facial Aesthetics
Last updated: 6 November 2026
I respect your privacy and am committed to handling personal information responsibly and in accordance with UK data protection law.
This notice explains how information is collected and used when you visit my website, contact me or follow a link to arrange an appointment.
1. Who is responsible for this website?
This website is owned and operated by Dr Lester Russell, an independent sole trader offering facial aesthetic services at Dr Hemba Medical Aesthetics in Old Portsmouth.
I am the data controller for personal information processed in connection with the operation of this website.
Contact details
Dr Lester Russell
Dr Hemba Medical Aesthetics
33 High Street
Old Portsmouth
Portsmouth PO1 2LS
Email: lesterruss@yahoo.co.uk
2. What information is collected?
When you visit this website, certain technical information may be collected automatically by the website hosting service, including your IP address, browser type, device information and information about visits to the website.
If you contact me using the contact details provided, I may receive your name, email address, telephone number and information you choose to include in your enquiry.
The website does not itself collect medical histories or store patient treatment records.
3. How information is used
Personal information relating to the website may be used to:
Operate, maintain and secure the website.
Respond to enquiries.
Provide information about consultations and appointment arrangements.
Understand and improve website performance, where permitted by applicable privacy and cookie requirements.
Meet relevant legal obligations.
The lawful bases for this processing are, as applicable, legitimate interests in operating a secure and informative website, taking steps at your request before providing a service, and compliance with legal obligations.
Where consent is required for optional cookies or other processing, it will be requested separately.
I do not use website enquiries for unsolicited marketing without an appropriate lawful basis.
4. Appointment bookings and patient records
Appointment bookings are managed through Pabau, the booking and patient-management platform used by Dr Hemba Medical Aesthetics.
When you select a booking link, you leave this website and enter the clinic's booking system.
Information collected in connection with appointments, consultations, prescribing and treatments may include personal contact details and relevant health information.
Those records are managed through the clinic's systems and accessed by the practitioners involved in your care as appropriate.
The clinic and individual practitioners are responsible for meeting their respective obligations under data protection law, including the additional protections applicable to health information.
If you wish to enquire about information held in your clinical record, please contact Dr Hemba Medical Aesthetics. You may also contact me using the details above about information processed in connection with your consultations.
5. Cookies and website analytics
This website is hosted by Squarespace, which may use cookies and similar technologies for essential website functions, security and website analytics.
Non-essential cookies will be used only where permitted by applicable law, including obtaining consent where required.
You can manage cookies through your browser settings and, where available, the website's cookie preferences.
6. Sharing information
Personal information may be processed by organisations providing services necessary to operate the website, including Squarespace and relevant communications providers.
Information supplied through the separate booking system is processed by the clinic and its authorised service providers, including Pabau, in accordance with their respective responsibilities.
Personal information is not sold to advertisers.
7. International data transfers
Some technology service providers may process information outside the United Kingdom.
Where such transfers take place, the organisation responsible for the information must ensure that an appropriate lawful transfer mechanism and safeguards are in place.
Information about relevant transfer arrangements can be requested using the contact details above.
8. How long information is retained
Website enquiries and related personal information are kept only for as long as reasonably necessary to respond, manage any subsequent correspondence and meet applicable legal obligations.
Technical information is retained according to the applicable website-service settings and retention arrangements.
Clinical records are subject to separate retention requirements and the policies applicable to the clinic and practitioners involved.
9. Your rights
Depending on the circumstances, UK data protection law gives you rights to request access to your personal information, have inaccurate information corrected, request erasure or restriction of processing, object to certain processing and request data portability.
You also have the right to object to processing for direct marketing. Where processing relies on consent, you may withdraw that consent.
To exercise your rights, please contact me using the details above.
You can also complain to the Information Commissioner's Office (ICO):
10. Changes to this policy
This privacy notice may be updated to reflect changes in the website, services or legal requirements. The date at the top will indicate when it was last updated.